Veeva Multichannel CRM – A solution for “The New Normal” Covid-19 has changed the world. Despite the tremendous efforts by authorities and scientists to solve the problem, we know we cannot go back to “the old normal” in the next two years. Everyone must adapt quickly to create “the new normal”, including changing our working style, boosting the transformation of digitalization and remote networking. To meet the industry’s requirements, many technology companies have developed solutions for the difficulties their clients face when applying technology into business. Veeva is one of the pioneers in life science technology, continuously providing and further enhancing state-of-the-art solutions for customer engagement – CLM, VAE and Engage Meeting. These three solutions will help you:
• Efficiently communicate with HCPs remote
• Keep HCPs engaged by personal, tailor-made approved emails
• Up-to-date and focused CLM presentations that answer HCPs needs, etc.
Trueson is proud to be appointed Veeva Preferred Services Partner to support customers in setup, performance and maintenance of Veeva’s Multichannel solutions
Territory management (TM) is a critical part of many CRM environments. In Veeva CRM, Territory Management governs which Accounts the user can access in a Territory. It also helps reduce the number of Accounts syncing to Veeva CRM mobile devices.
The release of Enterprise Territory Management 2.0 – TM 2.0 improves TM 1.0 performance and efficiency, ensure the best experience for customers.
Beside the benefits of TM2.0, Salesforce has announced that TM1.0 will be retired in the summer 2021 release, resulting that all Salesforce and Veeva customers should be migrated to TM2.0 before.
To better understand the benefits of TM2.0 and on how to migrate CONTACT US TODAY
Trueson further expands its team of CRM and CLM Multichannel experts, welcoming George Knupffer, based in Spain.
George Knupffer is Multichannel Manager and brings years of experience in IT, medical devices and the pharmaceutical industry. He is experienced in managing all aspects of large complex projects, strategy development, marketing campaigns and market assessments.
Having worked at Veeva Systems in the European Agency Program, George brings deep knowledge of the Veeva suite including Multichannel CRM, CLM, Engage, Approved Email, CoBrowse, and MyInsights, as well as strategic planning and demonstrating best use of these solutions. George is fluent in English, French and Russian.
Are you looking to setup MyInsights and provide your end users with your own custom dashboards in Veeva CRM?
Is your organisation going through digital transformation and could you really use advise and support?
Are you looking to get better results from your CRM and Multichannel tools, and optimise user adoption?
Then make sure to contact us, as we can add value to your projects driving success!
What’s our value add? Efficient execution of MyInsights and Multichannel, easy-to-maintain configuration, expertise and best practices for good returns on your investment, and effective business support driving user adoption.
For an overview of Trueson’s services, have a look here.
Trueson continues to expand its Veeva Vault proficiency. Recently, Michelle van Dam (Commercial Operations, and Business Specialist) participated in Veeva Vault Platform Training and successfully passed her Vault Administrator exam. She is now officially Vault Certified Admin.
What is Vault Platform? A cloud enterprise content management platform and suite of applications specifically built for life sciences, with the unique capability to manage both content and data. Vault Platform is easily configured to build new applications, and manage any type of high-value information with custom applications that interoperate with your other Vaults. Vault provides a range of Vault applications built on the same core platform – including Vault PromoMats.
What is Vault PromoMats? A comprehensive solution for compliant, commercial content management. Designed to get your message to market faster with easy internal and external collaboration and more efficient reviews. The single-click distribution and withdrawal through Veeva Multichannel CRM keeps content current and compliant.
What is Trueson’s value add? Efficient management of your CRM system (Veeva, Salesforce, or any other), successful (multi-country) execution and ongoing support on your Multichannel projects, and effective business support. For an overview of Vault Platform, check Veeva’s website here. For an overview of our team and capabilities, have a look here.
When deploying its new CRM (Veeva CRM) across all European subsidiaries, including Veeva’s new Events Management module, Takeda worked in partnership with Veeva to evolve the module, to meet reporting and regulatory requirements not covered by the core version of the module proposed.
Objective of the Events Management module is to manage in its entirety all stages of an Event (request, approval, actual), whilst considering validation processes and internal procedures. One of the strengths of the Events Management module is that it allows also for managing the post-operation, integrating all aspects related to participation and organisation (e.g. no shows, meal-opt ins, actual individual expenses).
To meet regulatory reporting needs, Takeda also setup a connector between Veeva CRM and BMI System’s Naya solution. It enables to manage (automated) all administrative parts connected with the French and European regulatory (EFPIA, and DMOS specifically for France), and more holistically the transparency on relationships and transfers of value between Takeda subsidiaries and HCPs.
Trueson is proud to have the experts in its team that led this project for Takeda. These privileged interlocutors allow us to accompany you effectively in the implementation of the Veeva CRM Events Management module.
For more information about our Compliance and Regulatory services, have a look here.
For more information about our matter experts, have a look here.
Trueson continues to develop its Veeva and Salesforce skills. Recently, John Servaes (BI Consultant) and Cassandra Detz (CRM and Data Specialist) successfully passed their Veeva CRM Administrator exam. They now are officially Veeva CRM Administrator Certified. Together with Trueson’s technical partner DMT Technology, located in Vietnam, John and Cassandra participated in the first-ever Veeva CRM Administrator training organised in Vietnam.
What’s our value add? Efficient management of your CRM system (Veeva, Salesforce, or any other), easy-to-maintain configuration, expertise and best practices for good returns on your investment, and effective business support driving user adoption.
For an overview of our team and capabilities, have a look here.
Trueson is pleased to announce it is an official Veeva Services Partner! We are proud of this status, which is a great recognition of our value add to Veeva customers, our knowledge and expertise, and our efficient collaboration with Life Sciences professionals!
What’s our value add? We help maximise the effectiveness of your programs and multichannel strategy, efficiently implement and manage your Veeva CRM and Vault solution, we turn your data into useful insights, and we optimise business processes by automating recurring processes and developing complementary apps.
For an overview of Trueson’s Services, have a look here.
Trueson was proud sponsor of the Veeva Network Event Benelux, organised on February 9 in Breda.
The event was initiated by Veeva Netwerk, a community connecting Veeva customers, prospects and service providers from Netherlands and Belgium. Participants from the industry (Abbvie, Biogen, Elanco, Fagron, Grünenthal, GSK, Janssen, Lundbeck, Teva, VISUfarma), Veeva and sponsor Trueson all contributed to a successful event. Veeva provided the participants with the latest on Multichannel, CRM, MyInsights. Of course, the event provided in excellent networking opportunities as well!
At the event, Veeva announced the Veeva Services Partner status of Trueson!
For more information about Trueson services, have a look here.
We also recommend joining the LinkedIn group “Veeva Netwerk (Nederland & België)”, a platform for exchanging information about Veeva and for networking, here.