Veeva Multichannel CRM combines traditional and digital channels, and provides an integrated and compliant approach to channels such as face-to-face, field emails, online engagement, and events. Having all these channels integrated in one application, enables a shift from stand-alone channel strategies to full cross-channel orchestration.
For planning strategic multichannel execution, Veeva provides Veeva Align, or Veeva CRM Multichannel Cycle Planning:
Veeva CRM Multichannel Cycle Plans (MCCP) is a great feature to manage your strategic multichannel execution, but it involves a series of repetitive steps and file that can be complex, time consuming and error sensitive.
Trueson developed the MCCP FastTrack solution to help commercial teams reduce the administrative burden of Veeva CRM multichannel cycle planning.
What is it?
What are the key benefits?
How does it improve the Veeva CRM standard process?
Does Trueson provide end-to-end support?
Yes. MCCP FastTrack is an app for your Veeva CRM environment. Trueson’s team of experts can in addition advise you on multichannel cycle planning, configure and implement the app, and support your processes end-to-end.
Is MCCP FastTrack available on AppExchange?
Yes! MCCP FastTrack has successfully passed the Salesforce ISV Security Validation and is available on AppExchange.
Some examples from MCCP FastTrack:
Filter and add multiple MCCP accounts in one go
Automatic calculation of Channel interaction
Generate Cycle and Cycle Plan load files with a single click
Are you interested in a demo of Trueson MCCP FastTrack? Would you like to discuss how Trueson’s CRM Suite and the MCCP FastTrack solution can add value to your processes? Contact us now!