As a Data Steward CRM at Trueson, you are responsible for supporting the business on CRM admin operational activities on a daily basis. And believe us, your role is crucial, as it has a great impact on the stability and quality of our crm data steward services to our clients.
What it means to be a Data Steward at Trueson
What activities are part of your job? You build and adapt the content of our customers’ digital materials. You are always on top of solving data-related issues and communicate transparently about the resolutions. Business users can count on your support during testing and you resolve any bugs or issues in a timely manner. When it comes to testing solutions, nothing escapes your attention and you create testing documentation accordingly. Business users can also count on you to advise and consult them on how to optimize their CRM environment. Next to this, you will participate in business requirements and design review sessions.
You are the data person within Trueson. You are responsible for data storytelling: in other words, bringing data to life. This means you’re responsible for the data quality, data accuracy, data analysis, and data mapping capabilities, to tell the story behind the data. You maintain the quality of data and coordinate and implement corrections. You understand end-to-end data flows and identify data dependencies in support of delivery, release, and change management. You optimise workflows, and communications and ensure compliance and security of data. Last but not least, you develop documentation including, but not limited to, functional and technical design documents, test scripts, health checks, etc.
And remember, at Trueson you are not alone. Your colleagues are there to support you and help you grow. And you, in turn, will share your knowledge with the international team. This way we all contribute to Trueson’s ambitious journey.
Your background, knowledge, and skills – You have / you are:
- BI/Reporting and Dashboards experience
- Business and Data Analytical skills
- Data storytelling
- Advanced in Excel/ Power BI or another BI tool
- Salesforce Admin Certified
- Veeva Admin Certified
- SQL knowledge (pro)
Your way of working:
You are a proactive person and are able to learn from your mistakes. As we all make mistakes, let’s be honest, but we can grow when we take away lessons from them. When it comes to problem-solving you have got the skills to tackle just about anything. Cool, calm, and collected. You are result-oriented and work with a sense of urgency. In your job you are assertive, responsible for your own work (self-directed), you have a strong affinity for defining work in deliverables, and are willing to commit to deadlines. You get things done! Also, you are a focused and versatile team player that is comfortable working under ‘pressure’. Furthermore, you have excellent written and verbal communications skills, you love organisation and processes, and are a creative thinker. You have an eye for detail, you are disciplined and an active listener.
A few other things that would be beneficial:
- Experience in the pharmaceutical industry is an advantage
- Deep understanding and experience with Agile methodologies
- Overall understanding of and interest in new technologies
Is this you?
Are we a match? We are looking for dynamic people, ready to join our ambitious journey. If you are looking for a challenge, a place where you can learn and grow, contact us and send us your CV today.
Email your application to: firstname.lastname@example.org