Data Management

Trueson data experts have broad expertise in managing commercial data across your ecosystem of solutions – data on customers (e.g. HCP, HCO), activities, sales, targeting, and transfers of value.

Some of the activities we manage around your data:

• Prepare and load Metadata files in the required format
• Investigate, resolve and escalate issues
• Proactively engage with support teams and third parties to expedite issue resolution
• Monitor or process Customer Data change requests
• Supervise data quality, make recommendations
• Collaborate with the business to correct data and adhere to processes
• Collaborate with third party data providers
• Manage or oversee systems integration, troubleshoot sync errors etc.

 

We automate recurring processes to ensure data quality, increase efficiency, limit errors and shorten processing time.

Such as recurring sales data loads: we automate the process of transforming wholesaler data into formats required by e.g. Veeva CRM, generating load reports, reporting on process KPI, etcetera.

Or Veeva CRM Multichannel Cycle Plan data management: we developed a tool that helps commercial teams reduce the administrative burden of Veeva CRM multichannel cycle planning, and automate the creation of load files and migration from sandbox to production environment.

You can find more information about Trueson CRM Suite: MCCP Manager here.