Trueson supports you on day-to-day operations on systems and data, projects such as the implementation of new features and processes, and effective alignment of Business and IT.
Why Trueson
Day-to-Day Operations Support
Trueson supports you on day-to-day operations on systems and data, projects such as the implementation of new features and processes, and effective alignment of Business and IT.
Allowing your commercial teams to focus on initiatives that are key to the Business and providing extra bandwidth in strategically important (peak) periods.
Multi-Talented Teams
Trueson Business Administrators and Data Stewards are multi-talented. They have rich experience with CRM solutions (Salesforce, Veeva CRM, IQVIA OCE), data (e.g. data on sales, customers, targeting and orders) and reporting – especially in the Life Sciences industry.
Centralized Support Teams for Quality & Continuity
Trueson is organized in centralized support teams with a dedicated point of contact, to service customers timely and effectively. Teams have a central point of contact, documented processes, knowledge sharing, and permanent backups, ensuring the quality and continuity of our services.
Scalable Support Packages
Business Administration services are available as support packages – based on hours per month and easily scalable.
Scope of Support
Business Admin & CRM Data Stewardship activities include all of your day-to-day CRM Administration and Reporting activities, such as:
- User management / Territory / Role Hierarchy
- Customer Data Management (incl. DCR process)
- Product Catalog, Product to user assignment
- Segmentation and Target assignment
- Manage Call Objectives, Surveys, Samples, Alerts
- Closed-Loop Marketing (CLM)/Approved Email Management
- Reporting
- Data loading
- MCCP Planning or Load Files preparation
Some of our Partners
Experience CRM Business Administration professional services!
Trueson’s deep understanding of CRM Business Administration helps you to accelerate fast
